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Unemployment Services
Overview of the Unemployment Insurance program.
Career Readiness Certification
An overview of the Career Readiness Certification program.
Migrant Farm Labor Center
General information regarding the Hope Migrant Farm Labor Center Local Office.
Workforce Investment Board
Overview of the Arkansas Workforce Investment Board.

TANF
An overview of the Temporary Assistance to Needy Families Program.
Veteran Services
Information regarding veteran services.
Trade Adjustment Assistance
Information regarding the Arkansas Trade Adjustment Assistance (TAA).
Dislocated Worker Task Force
Information on the Governor's Dislocated Worker Task Force.

APNF
Arkansas Partnership for Nursing's Future
AVETP
Arkansas Veterans Education and Training Partnership
AESP
Arkansas Energy Sector Partnership
Mature Workers Initiative
Information about Arkansas' Mature Workers Initiative.

Job Training
An overview of the Job Training services offered.
Arkansas JobLink
A site for finding jobs.

Arkansas Government Jobs
A site about Government jobs available in Arkansas
Arkansas Work Pays Program
An overview of the Arkansas Work Pays Program

USA Jobs
A helpful site about available jobs.

ArkLine
Information regarding Arkansas' Interactive Voice Response System.
ArkNet
Link to the web-based continued claim application for Arkansas Unemployment Insurance.
Claim Help
Information about filing claims.

EZARC
Link to the web-based claim filing system.
Trade Readjustment Allowance
Information about Basic, Additional and Remedial or Completion TRA.
UI Benefit Appeals
Overview of Unemployment Insurance Benefit Appeals.
Disaster Unemployment Assistance
Information regarding Arkansas' Disaster Unemployment Assistance program.

UI Claimant Forms
link to various Unemployment claim forms.
UI Fraud Reporting
Report Unemployment Fraud.
Contact UI
Contact Unemployment Insurance Dept.

Online UI Employer Services
An overview of all the UI Employer Services offered.
Arkansas JobLink
A site for finding jobs.
New Hire Registry
Link to the Newhire Registry website.
Work Opportunity Tax Credit
Information about the Work Opportunity Tax Credit.

Employer Workplace Poster
A helpful pdf of Employer information.
Training Trust Fund Program
Overview, Regulations, and Application.
UI Employer Information
Userful UI Info for Employers.
UI Benefit Appeals
Overview of Unemployment Insurance Benefit Appeals.

UI Shared Work Program
Information regarding the UI Shared Work Program.
UI Tax Appeals
Overview of UI Tax Appeals.
UI Employer Forms
Useful UI Employer forms.
Contact UI
Contact information for UI.

Labor Market Information
A summary of Arkansas Labor Market Information (LMI).
DWS News
Latest DWS News.

DWS Publications
Overview of DWS Publications.
DWS Regulations
Information regarding DWS Regulations.

DWS Law Code
Overview of DWS Law Codes.

Agency Legacy Project
Check out our Agency's Legacy Project book and website.

Feedback
Give us some feedback.

Local Offices
Map of all Local Offices.
Information Desk
Help and information.

Home > About DWS > Information Desk

ADWS Information Desk

Hours of Operation: Monday - Friday, 8:00 a.m. to 4:00 p.m

The purpose of the Information Desk is to provide help and information to our customers who choose to contact us by telephone, email or fax. The Information provided may be as basic as giving directions to the nearest Workforce Center or providing contact information for instructions as complex as how to file for an appeal for disallowed wages.

The goal of the Information Desk staff is to ensure that the customer's problem is resolved to the customer's satisfaction. To do this, the Information Desk staff will periodically contact customers to ensure their question or problem was handled in a satisfactory manner.

Telephone Number:

1-855-225-4440
501-682-2121

Street Address:

#2 Capitol Mall
Little Rock, AR 72201

Mailing Address:

P.O. Box 2981
Little Rock, AR 72203

Email Address:

ADWS.Info@arkansas.gov

Fax Number:

501-682-8845