Arkansas
State Bank Department
Filing a Formal Complaint
on a State Chartered Commercial Bank
(updated March 9, 2009)
The
Arkansas State Bank Department regulates ONLY State Chartered banks.
If
you have a complaint about a National bank, please click here.
All formal complaints must be submitted in
writing. Such complaints must be signed, dated, and must have a phone number
and return address. The complaint does not have to be typed, although this is
preferred. Hand-written complaints are acceptable if they are legible.
The complaint form is available in either
a Microsoft Word format or an Adobe Acrobat format. Please click the appropriate icon below to
download the format you wish to use.
The completed complaint form must be
mailed to the Arkansas State Bank Department,
A reasonable amount of time should be
allowed for the bank to respond to this Department.